Use Case

What happens when our website is down or inaccessible

  • Loss of business
  • Loss of reputation
  • Opportunity loss

When customers and prospective customer visit a website they are not getting the information they need. Often this leads to the loss of opportunity and business. Plus the reputation and the trust of the customers and general public.

When do our website fail.

Websites can be down for various reasons.

  • webserver is powered off.
  • webserver software fails to deliver webpages.
  • high webserver load or more page requests than your server capacity.
  • programs or scripts in individual pages throws errors.
  • A recent update makes some incompatibility with the existing scripts.
  • network failure.
  • hacker attack.
  • malwares or other malicious codes.

How this is done?

We have automated the checking process which is done round the clock, everyday. No breaks and holidays. Each and every test is done at predetermined frequencies and data logged into our system. Log is visible from the user panel after login.

How can I detect my website failure?

Continuous monitoring of your website like any visitor is the only option for this. You can dedicate your resources and time for fault tracking. However we all rarely expect such an event to happen. If our internal team is doing the error tracking chances are high that the faults often went hidden without the event sequence and to access the downtime and the damage it could have done to your business. So the best option is to depend on specialist services which do the tracking for you. Roudn the clock, round the year, no breaks, no holidays.